Domain.com was founded in 2000 with the aim of offering its customers the holy trinity of quality, reliability, and affordability. Domain.com has achieved considerable success, if its impressive A+ rating with the Better Business Bureau is anything to go by. Domain.com’s aspirations don’t stop there: the company also prides itself on eco-friendliness by purchasing RECs equivalent to operation’s power usage, tree planting, minimizing waste.
With Domain.com, you have the choice of dozens of different TLDs, with more becoming available every week. (If a forthcoming TLD particularly appeals to you, you can pay a fee to obtain priority pre-registration for a domain.)
With every domain registration, you receive total DNS management, URL forwarding, email forwarding, transfer lock (which protects your domain from unauthorized transfers). For an additional fee, Domain.com’s NameSafe service provides additional protection from domain hackers (including locked status with the registry.) Other domain services include WHOIS lookup, and premium domains, bulk registration, private registration, domain transfer, and SSL.
Domain.com also offers an extensive range of web hosting plans for Windows or Linux, including both shared and VPS hosting as well as WordPress. Simple Scripts (large collection of applications with simple installation) and Drag and Drop Site Builder are available for additional monthly fees. Domain.com’s plans are uncommonly eco-friendly—all its hosting servers are not only high efficiency, but also 150% offset with wind power. (If you host with domain.com, you can receive a website badge certifying its environmental responsibility.). On top of its hosting plans, Domain.com also offers a comprehensive array of email and web design services, and it offers ecommerce solutions with hosting and web design packages. Finally, Domain.com offers a downright lavish affiliate program, which allows you to earn up to $100 for every customer you refer.
Note that domain.com offers frequent sales on various domain extensions, so you could easily score a significant discount on listed pries.
With Domain.com’s impressive suite of troubleshooting resources, customers should seldom need to contact customer support. In addition to its list of domain FAQs, which should help novices at domain purchasing and management, Domain.com also supplies a Knowledgebase encompassing hundreds of articles, as well as a user guide and tutorials. Its blog is also an excellent source of tips and technical as well as company information. However, you have an ample range of methods to get in touch with representatives 24/7. Beyond Phone, email, online support forms, and live chat, you can connect with Domain.com via Facebook, Twitter, Pinterest, Google+, and Instagram.
Unfortunately, there have been a number of complaints about a decline in the quality of customer service, and reports that the company has failed to respond at all to customer inquiries. This may be a temporary fluke, but it’s worth keeping an eye on the situation.
Domain.com offers a thorough range of domain services, social media integration, and the quality insurance of an A+ rating with the BBB. However, recent reports about customer service are somewhat troubling, and should be duly considered before registration.
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